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Manage my mobile plan

Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How can I put my plan on pause?

Going on vacation, moving or simply taking a break? Put your Home Internet plan on pause with just a few clicks. Good to know: A mobile plan cannot be...


How do I change my communications preferences?

Under My Settings, you can choose what kind of communication you wish to receive from Fizz, and specify whether you want to receive communication via...


How do I change my privacy settings inside the Fizz community?

Depending on your privacy settings inside the Fizz community, other members may (or may not) be able to search for you, add you as a contact, and gift...


How do I reactivate my Fizz mobile or Internet plan?

What a joy to get you back. Reactivating your package is done online, directly from your account. Ready? Please note that a plan cancelled during the...


How do I change my plan?

You can change your plan directly in your account on Fizz.ca. Changes will go live come your next payment cycle. For example, if your cycle renews on...


Frequently topics on Community Hub

Why dont you guys at fizz monile

Why dont you guys at fizz mobile, make it simple for people who has no credit card, by leting them buying a recharge card from walmart or other retail...

1

I got extra mobile data if someone wants some!

Hi! If anybody needs some mobile data, I've got some that I could share, just leave a comment with your referral code and I'll send you some!

13
3

I just got my fizz mobile plan, and I can call and receive calls, but i cant use my mobile data?

on top corner it keeps toggles between 5g on and off , what do i do ?

3

How to obtain fizz tv on mobile ?

How to obtain fizz tv on mobile ?

2

Some mobile companies charge extra for using a mobile hotspot!

My father was with a different mobile company for 1-2 months before switching to Fizz. And as crazy as it sounds, he was not able to share his data wi...

4
2

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