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Most frequently asked questions

Wireless and Internet Code

Wireless and Internet Code is a mandatory code of conduct created by the Canadian Radio-television and Telecommunications Commission (CRTC) to make it...


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Contact the management team for Fizz Customer Service. Fill in the form to detail and submit your complaint to the management team for Fizz Customer...


Frequently topics on Community Hub

Internet cutting regularly

I'm about to cancel my subscription because I'm unable to finish my online meeting anymore without having the internet cut every 10-15 mn.

1

Moving and my internet cut off, need help with getting data please!

Im moving at the end of the month and my internet got cut, im rlying 100% on data for the next two weeks and have 9gb left if theres ajy chance yoh ca...

6

Cat pic for data!

52WDZ plspls ...

9

Chaos, cats and all alone!!!!!

Yo, data deities! I’m a trainwreck—bedridden cuz I sprained my ankle two damn weeks ago, and it still hurts so bad! I mean disproportionately bad!!!!...

3
1

Daily cuts in home internet

Hi,For the past few weeks I had weekly 20min-1h cuts in my internet (I work from home so it's pretty bothersome). Fizz sent me some Videotron technici...

8
1

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