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Cancellation

Cancellation

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Most frequently asked questions

How to close a deceased customer’s account

The request to close an account due to the death of a Fizz member must be completed and accompanied by proof of death, the contact information of the...


Frequently topics on Community Hub

Why your technician won't call the client?

Waiting for a modem for about a week waited home for 5 to 20:30.Is it too much to ask for you to respect people time?All the costumer service did is l...

2

Refunding Issue

Hello, Thank you for your reply! I made a mistake on my previous plan (entered the wrong location of the internet installation), so I have to delet...

3

How is my internet still down?

So I’ve had issues with Fizz for over a week with Fizz canceling my plan not once but twice (and me being unable to work since we can’t go to the offi...

10
9

Just signed up and have an appointment for modem delivery. I want to cancel. The page didnt let me e

I Had a referral code to enter when i signed up minutes ago and it proceded with the next page without logging the ref code. I want to either enter th...

2
22

Getting the call add-on in place of unlimited minutes?

So I currently have unlimited minutes, but I really don't use my phone to make or receive a lot of calls. When I do, I usually use WhatsApp to do it. ...

11
18

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