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First steps with my mobile plan

First steps with my mobile plan

Search in the First steps with my mobile plan section

Most frequently asked questions

How do I personalize my PIN?

Your 4-digit PIN (Personal Identification Number) protects you from unauthorized access to your SIM card. However, your SIM card PIN code is not...


Install and activate an eSIM

A SIM is what identifies you and connects your phone (whether you buy one on fizz.ca or bring your own) to the Fizz mobile network. An eSIM is...


Frequently topics on Community Hub

SMS still not working ?

Been almost more than 2 weeks and still no sucess in send or receive SMS messages. I know I posted before, but I would not do this if everythhing was ...

11

RCS on Android - Supported or not?

I switched over to Fizz yesterday and have been unable to get RCS to work. I've got an Android Pixel 8a, and both the phone and the Google Messages ap...

3
1

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Software bug in purchasing add-ons

A software bug happens whenever I try to purchase any kind of add-ons like minutes, messages, or international calls. The impact of that bug is that w...

10

I did not get a confirmation email, so I could not test the service. help?

I am a new member, I got my SIM card today and did the first steps. Everything seemed fine, the last page told me that after receiving a confirmation ...

3
4

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