Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

My Wi-Fi network is not working. It’s slow or it cuts. What do I do?

Issues with your Internet? Download our Fizz Wi-Fi app from the App Store or Google Play. Select Network Analysis in the tool section of the app to...

Having trouble working from home (VPN or not)?

Make sure your Internet access works properly Without connecting to your VPN, test your access to Internet. Test with other devices as well. Restart...

Frequently topics on Community Hub

Why does my home internet cut out 4 to 5 times a day

Home internet cuts out 4 to 5 times a day, why

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Since 4/5 days no internet connection in my home .

Since 4/5 days no internet connection in my home don’t know why??

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Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

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Home Internet outage 2 times in the last few days.

Is there an internet outage last night? This morning I lost internet connection. But after rebooting the modem, the internet connection came back. ...

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I got Invitation for test internet but the page is blank?

I got A special invite email to test Home internet service. But when I follow the instruction to login my account and choose "internet" there is nothi...

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