Home Internet

Home Internet

Most frequently asked questions

How do I set up my Wi-Fi modem?

Starter Kit The box contains the following items: The Wi-Fi modem (CODA-4680 or CODA-5610Q * A coaxial cable A power cord An ethernet cable * CODA...

I’ve unsubscribed. I want to return my Wi-Fi modem, but it’s lost or broken.

Due to the Canada Post strike, please ignore the return instructions you receive in your Fizz account and follow these special instructions instead...

How do I return my Wi-Fi modem?

In what context is a modem return required? Cancellation If you decide to end your subscription, you must return the modem that was loaned to you free...

How do I unsubscribe from Fizz Home Internet?

Good to know : Going on vacation, moving or simply taking a break? The option to put your Home Internet plan on pause with just a few clicks. To learn...

My Internet service is not working. What do I do?

Your Wi-Fi network is not optimal, it’s slow or it cuts. Click here. Activate your modem and check your plan If your Home Internet plan is brand-new...