Home Internet

Home Internet

Most frequently asked questions

My Wi-Fi network is not available in certain areas of my home. How do I fix it?

Issues with your Internet? Select Network scan in the tools section of the Fizz Wi-Fi app to diagnose and fix issues with your Wi-Fi network. Reminder...

I would like to add or relocate an outlet. How do I do this?

Sometimes your cable outlet isn’t placed exactly where you want it. Or maybe your outlet is no longer functioning. Not to worry, you simply need to...

How do I configure my device on the Wi-Fi network?

Make sure that the Wi-Fi feature on your device is activated Your device may have a software and / or physical Wi-Fi switch. The location of the...

How can I put my plan on pause?

Going on vacation, moving or simply taking a break? Put your Home Internet plan on pause with just a few clicks. Good to know: A mobile plan cannot be...

What are the items in my Fizz Home Internet order summary?

When you subscribe to Fizz Home Internet, you will see three items in your order summary: Your home internet plan: This amount is paid when you...