Home Internet

Home Internet

Most frequently asked questions

Why is the speed I selected not available at my address?

Due to variations in local broadband infrastructure, not all speeds are available at every residential address. If the speed you selected is not...

What can I do if Fizz Home Internet is not available at my service address?

Fizz Home Internet is not yet available everywhere. It is currently offered at many residential addresses in Quebec and in the Clarence-Rockland (ON)...

How do I subscribe to Fizz Home Internet?

Subscribing to Fizz Home Internet is a breeze, but here are a few pointers. Your home address Whether it’s your house, cottage or apartment, we need...

How do I view my Service agreement?

How to find your Services agreement: Go to My Plans in your Fizz account. If you have multiple plans on your account, you will see them all here...

Do I have to sign a contract to be a Fizz customer?

At Fizz, there are no fixed-term contracts. Once you activate your plan, we do provide you with a Services agreement. Every time you change your plan...